A woman blows her nose into a tissue as she sits in a chair.Your sinuses are throbbing. Your throat is scratchy. And it’s snowing outside.

This is NOT when you want to dress up, fight traffic and sit in your doctor’s office to receive care.

Now you don’t need to.

“Spectrum Health is launching a new program that lets our patients video chat with a primary care provider online,” said Kristopher Brenner, D.O. “Now getting care for minor ailments is as convenient and easy as Skyping or Face-timing with out-of-town friends and family. Plus, our system has built-in security that meets federal standards, so online visits are confidential, just like appointments in a doctor’s office.”

Appropriate conditions for video visits include:

  • Allergies
  • Asthma
  • Cold or flu (influenza)
  • Cough
  • Diarrhea
  • Ear aches
  • Fever
  • Headache
  • Pinkeye (conjunctivitis)
  • Sinus infection
  • Sore throat
  • Urinary problems

Arranging a video visit is easy on the Spectrum Health app.

Dos and don’ts of video visits

  • DO request a Spectrum Health video visit for yourself or your family member for the listed appropriate symptoms. It’s an easy and convenient choice in situations when you would normally see a doctor but don’t want to leave your house or workplace.
  • DON’T schedule a video visit for emergencies. If you are experiencing chest pain, shortness of breath or symptoms of a stroke or heart attack, call 911.

Tap into other online conveniences

Sign up for Spectrum Health MyChart to easily manage and track your health information from one secure online account.

With MyChart you can:

  • View test results
  • Renew prescriptions
  • Request appointments
  • View your health record, including allergies, immunizations and more
  • Manage your family’s health information
  • Manage bills
  • Export your medical records